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American Cruise Lines has its largest offices in Guilford, CT and Sandy, UT, where we offer a wide range of corporate positions. We also have a number of operations and hospitality positions available around the country where each of our ships operate. As America’s fastest growing cruise line, we are always looking for talented people to join our team.
Below is a list of corporate positions for which we are accepting applications. If you are interested in positions aboard one of the many ships in our fleet, please see our Shipboard Positions.
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American Cruise Lines is adding an additional Hospitality Trainer to join our Training Department located in Guilford, CT. Within this role you will facilitate training courses for all of our new hires at our brand new training center. As a Hospitality Trainer you will be involved throughout the process of the development of our new hires with the incorporation of our company values to encourage innovation, teamwork, and leadership. You will build and make use of all of the necessary tools to support all aspects of training including lectures and visual materials in a highly personalized, creative, and fun learning environment.
Our ideal candidate should possess a background within the hospitality industry. A prior knowledge of fine dining standards, housekeeping standards, customer service, and standard operating procedures is preferred. You must be able to develop our new shipboard team members through advocacy, coaching, mentoring, and training. We are seeking an individual who is charismatic, engaging, creative, and able to work within a fast paced environment.
Our position of Hospitality Trainer provides a great opportunity to play an essential role in the personal development of our team and contribute to the continued success of American Cruise Lines!
The Regional Corporate Chef (RCC) is responsible for overseeing the shipboard culinary operation and managing the Executive Chef for designated ships. The RCC supervises and trains the shipboard Executive Chefs to ensure that they are providing a high quality, cost effective, and consistent culinary experience for the guests by following approved menus, presentation technique, and standardized recipes. They closely monitor equipment maintenance, report repairs and food inventories to ensure a cost effective operation while meeting budget requirements.
The RCC will work closely with Hotel Managers and Hotel Directors to train the front of the house servers on menu knowledge, ingredients, special diets, and service improvements. The RCC will work closely with the Corporate Executive Chef to communicate the performance of the Chefs and other requirements for a successful operation. The RCC will assist the shipboard Executive Chef with managing the chefs work schedule and coordinating travel.
The RCC reports to the Corporate Executive Chef.
The American Cruise Lines (ACL) Marine Quality Control Inspector will be working from the new construction shipyard, Chesapeake Shipbuilding, located in Salisbury, MD. The Marine QC Inspector will report directly to ACL’s Director of Engineering.
American Cruise Lines is searching for solo and duo Resident Entertainers to work and perform aboard their fleet of ships cruising the rivers of the United States. The Resident Entertainer role is a comprehensive and multi-faceted position that anchors the entertainment and onboard activity program on every cruise. An outgoing, welcoming personality, vibrant stage presence, elegance, creativity, flexibility, team spirit and extraordinarily strong work ethic are essential attributes to success in this important onboard role.
American Cruise Lines is seeking a flexible and dynamic individual to deliver on-the-job training for hotel, restaurant, housekeeping, and hospitality staff at various locations around the country on board our fleet of ships. Our ideal candidate should be experienced in the Hospitality industry, and be familiar with basic fine dining standards, housekeeping standards, customer service, standard operating procedures, and other related areas. This candidate must be able to work autonomously as well as remotely in conjunction with home office goals and directives.
We are committed to providing a highly personalized, creative, and enjoyable learning environment for our Crew Members. We strive to teach and maintain the highest levels of service quality and customer satisfaction. Training new and current crew members will be challenging and rewarding. The position of Operations Trainer provides a great opportunity to play an essential role in the personal development of our team and contribute to the continued success of American Cruise Lines.
This position requires a significant amount of travel to various ships in order to ensure we meet and exceed the dining service, housekeeping, and customer service expectations of our guests. American Cruise Lines strives to continue delivering the perfect small ship cruise experience and the Operations Trainer plays an integral role.