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American Cruise Lines is expanding our Interior Design and Decorating Department and we are hiring Interior Designers, Decorators, and Procurement Managers to coordinate FF&E and interior design projects. We are seeking candidates who have a strong background in purchasing, procurement, preparing requests for proposals, preparing construction drawings using AutoCad, hospitality design, cruise ship design, and FF&E.
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The Cruise Ship Dock Scheduling and Deployment Coordinator is responsible for planning and making docking reservations for twelve ships visiting more than 120 ports throughout the United States. The Coordinator typically is making docking reservations two to three years in advance. The Dock Scheduling and Deployment Coordinator is responsible for communicating with and building lasting relationships with port facility managers, dock masters, chambers of commerce, and tourism committees. The Coordinator will be assertive and is required to meet critical port planning deadlines. This position may require some travel to American Cruise Lines Vessels and ports. This position reports to a Marine Operations Director and works closely with the Marketing Department. The position is based in Guilford, CT.
American Cruise Lines is one of America’s most experienced cruise lines. We operate the newest fleet of 100-225 passenger luxury cruise ships and riverboats on 7-21 night cruises, traveling along the coastal and inland waters of the Atlantic, Pacific Northwest and Mississippi River.
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American Cruise Lines, the world’s leading ship cruise line, is seeking an experienced Hotel Operations Manager to manage the onboard hotel services and personnel aboard our expanding fleet of riverboats and cruise ships. The Hotel Operations Manager is a senior level, shore-side manager and is directly responsible for the performance of onboard Hotel Managers and all shipboard hotel and food service departments.
Key responsibilities include management of all hotel services including housekeeping, restaurant operations, passenger satisfaction and quality control. This position may be based at the American Cruise Lines’ home office in Guilford, CT or remotely in the Pacific NorthWest or New Orleans, LA. The Hotel Director will enjoy frequent travel to the Company’s fleet of riverboats and ships to supervise and train shipboard managers and ensure the guests are enjoying a perfect cruise
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The Marine Operations Recruiter’s goal is to find the best Maritime Talent and persuade them to join the world’s leading small ship cruise line, American Cruise Lines. The ideal Marine Operations Recruiter is highly-motivated, has working knowledge of the maritime industry and Coast Guard licensing, works well under pressure and thrives on meeting deadlines while delivering qualified candidates to the Director of Marine Operations.
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Reporting to the Direct Marketing Director, the Direct Marketing Specialist/Media Buyer is responsible for the planning, execution and negotiation of all print media, direct response television and traditional media marketing campaigns.
American Cruise Lines is one of the fastest growing cruise lines in the world. With new ships launching every year, all areas of our marketing program are increasing steadily. By increasing our brand awareness and qualified lead conversion through traditional media marketing initiatives, you will be a key component of driving demand to fuel that growth. This position requires creativity and efficiency as you seek ways to optimize our programs without limiting scale.
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American Cruise Lines is actively seeking a Recruiter to join our team in Guilford, CT. Within this role you’ll utilize your recruiting and communication skills to review resumes and conduct interviews with potential candidates. As our fleet continues to grow, so does our need to attract, identify, and source qualified talent. You will act as a company representative when speaking to those who are interested in the hospitality or travel industry.
The ideal candidate for this role should be able to thrive on recruiting for many different types of positions all while delivering a top-notch candidate experience. This is a fast-paced and dynamic role with a chance to be part of a growing team!
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American Cruise Lines, the largest cruise line in the United States, is looking to add a Culinary Trainer to our corporate team as we gear up for the busiest part of our operating season on America’s Waterways’. Our corporate culinary team supports our shipboard team which is made up of Regional Chefs, Executive Chefs, 2nd chefs, pastry chefs and galley stewards for a combined fleet of ships sailing through various different itineraries across the nation.
We make it a top priority to offer a first-class dining experience at every meal. Exceptional cuisine is prepared by chefs who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties.
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The American Cruise Lines assistant owner’s representative will be working from the new construction shipyard, Chesapeake Shipbuilding, located in Salisbury, MD. The owner’s representative will report directly to ACL’s Director of Engineering.
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American Cruise Lines is currently seeking a Maritime Simulator Operator to train our shipboard maritime employees at our new Training Center located in Guilford. We utilize a Transas Marine Navigation Simulator in the training and evaluation of all our maritime positions. This position will report to and work closely with the Vice President of Training and Education.
American Cruise Lines offers over 30 unique 7 to 14 night itineraries that travel along the inland and coastal waterways of the East Coast, Pacific Northwest and Mississippi River. Each ship carries between 100 and 200 passengers under a US flag. Most ships are licensed under Subchapter K of USCG regulation. Each ship is equipped with the latest safety, navigation, and communications systems. American Cruise Lines currently has 10 ships in service and 3 under construction.
Excellent pay and competitive benefits package.
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American Cruise Lines, the leader in luxury small ship cruising throughout the U.S., has an exciting opportunity for a Customer Service Representative. He/she will provide superior service to new and existing passengers on our world-class cruises. American Cruise Lines is the largest U.S. cruise ship operator. The company is growing fast and operates 35 luxury river and coastal cruises in 28 states around the country. As part of the American Cruise Lines team you will be helping people make lasting vacation memories. American Cruise Lines offers a comprehensive benefits package including medical/dental insurance and 401 k. Starting Pay $15/hr + Commission.
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American Cruise Lines is experiencing rapid growth and is looking for energetic and passionate candidates to join our Sales team!! We are an American owned and operated company positioned in the fastest growing segment of the travel & leisure industry. Our quality product and lasting relationships with repeat guests have allowed us to become the largest U.S. cruise line and the leader in the industry. This is a perfect time to join our team. With the expansion of two additional vessels and new itineraries in 2018, we’re expecting even higher growth/sales.
Why join our team? We have just the reason for you:
Our Cruise Specialist make a typical range of $50,000-$100,000/year and have an uncapped potential.
- Full time position with comprehensive benefits
- Competitive base salary with unlimited commission structure
- Accommodating work schedule
- Fast paced and fun environment
- Company match 401k
- Health and dental insurance
Still not convinced? The little things matter too:
- Additional training pay for first 4 weeks
- Catered lunch on Fridays
- No cold calling
- Team sales goals and incentives
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American Cruise Lines is searching for solo and duo Resident Entertainers to work and perform aboard their fleet of ships cruising the rivers of the United States. The Resident Entertainer role is a comprehensive and multi-faceted position that anchors the entertainment and onboard activity program on every cruise. An outgoing, welcoming personality, vibrant stage presence, elegance, creativity, flexibility, team spirit and extraordinarily strong work ethic are essential attributes to success in this important onboard role.
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American Cruise Lines is the leading small ship cruise line in the United States. Our website and ecommerce platform is critical to the success and growth of our business. As the Web Development Project Manager, you will be responsible for the day to day management of all web projects. In this role, you will research, initiate, and ensure the timely completion of web projects designed to improve usability and customer satisfaction. This is a new role in our marketing team, where you will be able to work with other marketing professionals to deliver a consistent and relevant message to our guests.
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American Cruise Lines is the leading small ship cruise line in the United States. Our website and ecommerce platform is critical to the success and growth of our business. As the Web Development Project Manager, you will be responsible for the day to day management of all web projects. In this role, you will research, initiate, and ensure the timely completion of web projects designed to improve usability and customer satisfaction. This is a new role in our marketing team, where you will be able to work with other marketing professionals to deliver a consistent and relevant message to our guests.
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The Manager, Guest Programs is a leadership position responsible for supervising and training the shipboard Cruise Directors, Excursion Directors, Guest Speakers, Guest Instructors and Entertainers. The Manager, Guest Programs is responsible for implementing enrichment and entertainment programs developed and approved by the Home Office. The Manager, Guest Programs will hold employees, speakers, instructors, entertainers and others accountable to approved company and brand standards. The position’s primary duties will require frequent travel to all of the American Cruise Lines’ ships.
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American Cruise Lines is seeking a flexible and dynamic individual to deliver on-the-job training for hotel, restaurant, housekeeping, and hospitality staff at various locations around the country on board our fleet of ships. Our ideal candidate should be experienced in the Hospitality industry, and be familiar with basic fine dining standards, housekeeping standards, customer service, standard operating procedures, and other related areas. This candidate must be able to work autonomously as well as remotely in conjunction with home office goals and directives.
We are committed to providing a highly personalized, creative, and enjoyable learning environment for our Crew Members. We strive to teach and maintain the highest levels of service quality and customer satisfaction. Training new and current crew members will be challenging and rewarding. The position of Operations Trainer provides a great opportunity to play an essential role in the personal development of our team and contribute to the continued success of American Cruise Lines.
This position requires a significant amount of travel to various ships in order to ensure we meet and exceed the dining service, housekeeping, and customer service expectations of our guests. American Cruise Lines strives to continue delivering the perfect small ship cruise experience and the Operations Trainer plays an integral role.
#Hospitality/Restaurants
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American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of Onboard Guest Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ passengers are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.The Guest Speaker plays a key role in the passenger experience and is imperative in delivering a pleasant and enjoyable cruise for our passengers’ thorough educational presentations and talks.
This is a great opportunity for recently retired individuals such as teachers and university professors. Successful candidates will be knowledgeable about the geography, ecology, history, etc of the cruise itinerary and ports of call. Guest speakers will be friendly with an outgoing personality and have experience in adult education and leading group tours.
#Education
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American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of Onboard Guest Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ passengers are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.The Guest Speaker plays a key role in the passenger experience and is imperative in delivering a pleasant and enjoyable cruise for our passengers’ thorough educational presentations and talks.
This is a great opportunity for recently retired individuals such as teachers and university professors. Successful candidates will be knowledgeable about the geography, ecology, history, etc of the cruise itinerary and ports of call. Guest speakers will be friendly with an outgoing personality and have experience in adult education and leading group tours.
#Education
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American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of Onboard Guest Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ passengers are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.The Guest Speaker plays a key role in the passenger experience and is imperative in delivering a pleasant and enjoyable cruise for our passengers’ thorough educational presentations and talks.
This is a great opportunity for recently retired individuals such as teachers and university professors. Successful candidates will be knowledgeable about the geography, ecology, history, etc of the cruise itinerary and ports of call. Guest speakers will be friendly with an outgoing personality and have experience in adult education and leading group tours.
#Education
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American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of Onboard Guest Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ passengers are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.The Guest Speaker plays a key role in the passenger experience and is imperative in delivering a pleasant and enjoyable cruise for our passengers’ thorough educational presentations and talks.
This is a great opportunity for recently retired individuals such as teachers and university professors. Successful candidates will be knowledgeable about the geography, ecology, history, etc of the cruise itinerary and ports of call. Guest speakers will be friendly with an outgoing personality and have experience in adult education and leading group tours.
#Education
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American Cruise Lines, the world’s leading small ship cruise line, is adding to its team of Onboard Guest Speakers and is looking for passionate individuals to enhance the onboard experience. Discover the best of America and the country’s most beautiful waterways while visiting the unique cities and towns along the way. American Cruise Lines’ passengers are well-traveled individuals looking for a destination-focused adventure, where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.The Guest Speaker plays a key role in the passenger experience and is imperative in delivering a pleasant and enjoyable cruise for our passengers’ thorough educational presentations and talks.
This is a great opportunity for recently retired individuals such as teachers and university professors. Successful candidates will be knowledgeable about the geography, ecology, history, etc of the cruise itinerary and ports of call. Guest speakers will be friendly with an outgoing personality and have experience in adult education and leading group tours.
#Education
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American Cruise Lines is adding an additional Hospitality Trainer to join our Training Department located in Guilford, CT. Within this role you will facilitate training courses for all of our new hires at our brand new training center. As a Hospitality Trainer you will be involved throughout the process of the development of our new hires with the incorporation of our company values to encourage innovation, teamwork, and leadership. You will build and make use of all of the necessary tools to support all aspects of training including lectures and visual materials in a highly personalized, creative, and fun learning environment.
Our ideal candidate should possess a background within the hospitality industry. A prior knowledge of fine dining standards, housekeeping standards, customer service, and standard operating procedures is preferred. You must be able to develop our new shipboard team members through advocacy, coaching, mentoring, and training. We are seeking an individual who is charismatic, engaging, creative, and able to work within a fast paced environment.
Our position of Hospitality Trainer provides a great opportunity to play an essential role in the personal development of our team and contribute to the continued success of American Cruise Lines!
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American Cruise Lines, the world’s leading ship cruise line, is seeking an experienced Hotel Director to manage the onboard hotel services and personnel aboard our expanding fleet of riverboats and cruise ships. The Hotel Director is a senior level, shore-side manager and is directly responsible for the performance of onboard Hotel Managers and all shipboard hotel and food service departments.
Key responsibilities include management of all hotel services including housekeeping, restaurant operations, passenger satisfaction and quality control. This position may be based at the American Cruise Lines’ home office in Guilford, CT or remotely in the Pacific NorthWest or New Orleans, LA. The Hotel Director will enjoy frequent travel to the Company’s fleet of riverboats and ships to supervise and train shipboard managers and ensure the guests are enjoying a perfect cruise.