American Cruise Lines is adding an additional Hospitality Trainer to join our Training Department located in Guilford, CT. Within this role you will facilitate training courses for all of our new hires at our brand new training center. As a Hospitality Trainer you will be involved throughout the process of the development of our new hires with the incorporation of our company values to encourage innovation, teamwork, and leadership. You will build and make use of all of the necessary tools to support all aspects of training including lectures and visual materials in a highly personalized, creative, and fun learning environment.
Our ideal candidate should possess a background within the hospitality industry. A prior knowledge of fine dining standards, housekeeping standards, customer service, and standard operating procedures is preferred. You must be able to develop our new shipboard team members through advocacy, coaching, mentoring, and training. We are seeking an individual who is charismatic, engaging, creative, and able to work within a fast paced environment.
Our position of Hospitality Trainer provides a great opportunity to play an essential role in the personal development of our team and contribute to the continued success of American Cruise Lines!
American Cruise Lines offers a comprehensive benefits package including medical/dental, insurance and 401k.