American Cruise Lines

Entertainment & Enrichment Coordinator

Job Locations US-CT-Guilford
Job ID


American Cruise Lines is seeking an enthusiastic Entertainment & Enrichment Coordinator to work in our Guilford, CT office. This position will work directly with the Director, Guest Experience to coordinate activities, entertainment and enrichment for the leader in small-ship cruising with a growing fleet.


Candidates should be familiar with entertainment, enrichment, shore excursion operations, U.S. geography, and customer service. A passion for the travel industry is a must! The Entertainment & Enrichment Coordinator will collaborate with other departments in order to create a memorable onboard experience for our guests. American Cruise Lines’ guests are well-traveled individuals looking for a destination-focused adventure where they will have the opportunity to explore the history, culture and natural scenery of each unique port visited.  


American Cruise Lines, the largest U.S. river cruise company, offers more than 35 unique itineraries along the inland waterways and rivers of the Pacific Northwest, Alaska, the Mississippi River System and East Coast of the United States, from New England to Florida.


  • Collaborate with Cruise Directors on all onboard entertainment and enrichment programming.
  • Coordinate and document onboard activities
  • Source and select entertainers and enrichment personnel for the fleet
  • Collaborate with Excursions Development Coordinator to develop a holistic approach to shoreside experiences.  
  • Collaborate with other corporate departments to enhance guest experience


  • Bachelors’ Degree in Travel, Tourism & Hospitality preferred
  • Ability to accurately assess speakers, entertainers and musicians required.
  • Entertainment and/or event planning experience preferred
  • Strong organizational skills and a high level of verbal, written and listening skills required
  • Ability to multi-task with extreme precision
  • Ability to thrive in a fast-paced, high-stress environment
  • Proficient in Microsoft Outlook, Word and Excel
  • Must be positive, enthusiastic and outgoing; a team player
  • Some travel required
  • Pre-employment drug test





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