American Cruise Lines

  • Business Development Manager

    Job Locations US-CT-Guilford
    Job ID
    # of Openings
  • Overview

    American Cruise Lines, the world’s leading small ship cruise line, is seeking an experienced Business Development Manager to build relationships with multiple travel agencies for our expanding fleet of riverboats and cruise ships throughout the United States. The Business Development Manager will be developing, maintaining the service travel agent business relationships across the fleet.


    The Business Development Manager will participate in the growth of travel agency revenues. While designing and implementing local marketing and promotional programs to achieve and maximize sales objectives. They will represent the company as the brand ambassador to create a positive perception and establish travel agent partnerships using a variety of strategies and innovative methods. 



    • Research and source for new revenue opportunities and methods within assigned accounts to achieve sales goals
    • Retain and manage business relationships with each travel agency 
    • Problem solve in a timely manner by using industry knowledge 
    • Develop a plan to remain accessible to travel partners and maintain open communication channels
    • Utilize existing data and reports to develop strategic plans for achieving fleet goals 
    • Develop a pre/post sales call strategy 
    • Create and execute promotional programs
    • Manage budget
    • Negotiate sales plans and group contracts
    • Analyze accounts' sales and marketing plans and Return on Investment (ROI)
    • Conduct seminars, familiarization cruises, cruise events, trade and consumer shows
    • Develop plan for personal development including but not limited to e-commerce strategies, technical skills and soft skills training on an annual basis
    • Perform other job related functions as assigned


    EDUCATION: Bachelor's Degree in Business Administration, Marketing or related field of study; or any equivalent combination of relevant background and/or sales experience 

    EXPERIENCE: Minimum 3 years sales, preferably in the travel industry. 



    American Cruise Lines is the largest U.S. cruise company and operates the newest fleet of riverboats and small cruise ships around the country. Our people make the difference. We recognize that our employees have made, and will keep us America's leading river cruise specialist.



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