American Cruise Lines, the world’s leading small ship cruise line, is seeking an experienced Regional Director of Operations to oversee and direct the hotel services and personnel onboard a fleet of American Flagged riverboats and cruise ships in the Pacific Northwest. This is a senior level position directly responsible for the guests’ experience onboard the ships. The Director is responsible for managing the west coast regional shore side office, supervising shore side office employees, and reporting to executive management at the American Cruise Lines corporate office in Connecticut.
The Director will travel to the Company’s fleet of riverboats and ships to supervise shipboard managers to ensure company standards are followed in order to exceed ours guests’ expectations.
Candidates will be hospitality professionals with ten or more years of experience successfully managing a luxury hotel brand with proven ability to deliver exceptional guest experiences while meeting all budgetary and regulatory requirements.
American Cruise Lines operates the world’s newest fleet of cruise ships and is the leader in the small, luxury cruising market offering 7, 10, and 14 night cruises to destinations all across America including the Mississippi River and Alaska. American Cruise Lines offers a unique and exciting workplace environment with a competitive salary based on experience plus comprehensive benefits package including medical and dental insurance programs, vacation and matching 401k.