Housekeeping Manager

US-AZ-Phoenix
Job ID
2017-1210
# of Openings
5
Category
Shipboard - Hotel

Overview

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American Cruise Lines runs the newest fleet of cruise ships in the United States and is seeking Housekeeping Managers to maintain its high level of quality. Each guest’s experience is central to this position, and the highest level of service, cleanliness, and customization must be provided at all times.

 

As a Housekeeping Manager, you will lead, train, and supervise housekeepers in their daily responsibilities, while traveling around the country on one of our cruise ships. The cleanliness of the ship overall will be your responsibility and your team is there to help you accomplish that goal.

 

Managers typically work six weeks on board our ships and have two weeks off. Flexible schedules allow managers to live anywhere nationally and travel to each cruise ship for work. Travel arrangements to and from each ship are provided by the company.

 

Housekeeping managers are the entry level managers on the cruise ship and can advance to other management levels in Food & Beverage or General Hotel Management.

Responsibilities

  • Cleanliness of the ship, lounges, and guest rooms
  • Management and mentoring of the housekeepers
  • Daily inspection of room and public spaces
  • Attentive response to all guest requests
  • Training new housekeepers in company procedures
  • Maintaining a consistent product in accordance with company policies

Qualifications

  • Bachelor’s degree in Hospitality Management or Business field

    (preferred but not required)

  • Previous hotel experience is required, and management experience is preferred but not required. Past hospitality internships are great experience.
  • Willingness to work long days, every day, for extended periods of time
  • Flexible schedule and willingness to travel
  • US Coast Guard regulated pre-employment drug test

 

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American Cruise Lines is the largest U.S. cruise company and operates the newest fleet of riverboats and small cruise ships around the country. Our people make the difference. We recognize that our employees have made, and will keep us America's leading river cruise specialist. Our philosophy for success is simple; hire talented people then provide training, support systems and motivation so you will thrive.

 

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